TrueDesk
Traditional Tools
Static keyword rules miss intent, scripts don’t reflect real conversations, manual QA cannot scale across thousands of interactions.
TrueDesk Solution
★ Best choicePurpose-built AI models understand meaning beyond keywords, uncover hidden signals, and let you instantly re-analyze years of past conversations.
Use Cases
QA Automation
Consistent, meaning-based evaluation across channels
Customer Insights
Discover real customer pain points, feature requests, and unmet needs
Compliance & Risk
Identify hidden compliance risks in conversations and protect your business
Incident Review
Search conversations by meaning and uncover patterns behind customer issues
Ready to see beyond scripts?
Turn every conversation into actionable intelligence
GDPR-aligned
SOC2 Ready
PII-safe by design